zoya 999 Terms and Conditions
Before opening an account, placing a bet, or using any service on this platform, you are required to read the following terms carefully. These terms and conditions constitute an agreement between the user and zoya 999.
By accessing the zoya 999 platform or using any of its services, you confirm that you have read and agreed to these terms and conditions in full. If you do not agree with any of these terms, please refrain from using this platform.
1 Definitions and Introduction
In these terms and conditions, "platform" or "site" refers to the zoya 999 website and its associated mobile applications. "User", "member", or "you" refers to any person registered on this platform. "We" or "company" refers to the organisation operating zoya 999.
zoya 999 is an online gaming and sports betting platform. The platform offers slot games, live casino, fishing games, and various sports betting options. These terms and conditions form a legal agreement between the company and each user.
Applicability: These terms and conditions apply to all products and services of zoya 999, regardless of whether they are accessed via a web browser, Android APK, or iOS app.
2 Account Registration
To open an account on zoya 999, you must provide accurate and complete information. The name, mobile number, and other details provided at registration must match those used during payment and identity verification. Registering with false information or using another person's details is strictly prohibited.
2.1 Multiple Accounts
Each person may operate only one account. If a person is found to have multiple accounts, all of them may be cancelled and all balances may be forfeited.
2.2 Updating Information
If your contact details change, update them immediately through your account settings. If your information is not current, important security notifications or transaction OTPs may not reach you — zoya 999 will not be held responsible in such cases.
2.3 Identity Verification
We may request a copy of your national ID card or passport at any time to verify your identity. Withdrawal requests may be delayed until identity verification is completed.
3 Age and Eligibility
Participation on zoya 999 is only for individuals aged 21 or above. By registering on this platform, you confirm that you are at least 21 years old.
Warning: If anyone under 21 opens an account, or is unable to prove their age during identity verification, the account will be permanently closed and all balances will be forfeited.
Additionally, individuals in areas of Bangladesh where there are local restrictions on the use of online gaming must make their own informed decision. zoya 999 provides a technical service; compliance with applicable local regulations is entirely the responsibility of the user.
4 Account Security
Keeping your login credentials — username and password — fully confidential is your own responsibility. You should not allow anyone else to access your account.
- Choose a strong password — a combination of numbers, uppercase and lowercase letters, and special characters.
- Never share your password with any third party.
- Avoid logging in from public computers or public Wi-Fi.
- If you notice any unusual activity on your account, notify support immediately.
If an unauthorised person carries out any transaction using your account, zoya 999 will not be liable for that transaction unless it is proven that the security breach was caused by a fault in the company's systems.
5 Deposits and Withdrawals
5.1 Deposits
The minimum deposit amount on zoya 999 is ৳200. Accepted payment methods for deposits are bKash, Nagad, and Rocket. To deposit funds into your account, you must use a mobile banking number registered in your own name.
5.2 Withdrawals
The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 15 minutes to 2 hours. The withdrawal methods are the same as for deposits — bKash, Nagad, and Rocket.
Important: The mobile number used for withdrawal must match the number used for the deposit or the number provided at registration.
5.3 Transaction Verification
If a suspicious transaction is identified, zoya 999 may temporarily hold it and request additional verification. The user must provide the required information; otherwise the transaction will be considered cancelled.
6 Bonuses and Promotional Offers
zoya 999 offers new members a 100% first-deposit bonus of up to ৳15,000. To withdraw this bonus, you must wager the bonus amount 10 times.
Example: If you deposit ৳1,000, you will receive ৳1,000 as a bonus, bringing your total balance to ৳2,000. To withdraw the bonus funds, you must place bets totalling ৳1,000 × 10 = ৳10,000.
The bonus depends solely on the amount deposited — the maximum bonus is ৳15,000. For example, depositing ৳30,200 will give you a ৳15,000 bonus and a total balance of ৳45,200; to make that bonus withdrawable, you must wager ৳15,000 × 10 = ৳1,50,000.
6.1 Bonus Terms
- The bonus is applicable only once and will be granted to each account one time only.
- Winnings earned from the bonus cannot be withdrawn until the wagering requirement is met.
- Any attempt to strategically circumvent the wagering requirement using the bonus will result in the bonus and related winnings being cancelled.
- If the wagering requirement is not completed within the allotted time, the bonus will expire and be cancelled.
7 Betting Rules
The following rules apply to participation in sports betting, casino games, and other betting sections on zoya 999.
7.1 Bet Confirmation
Once a bet is confirmed, it cannot be withdrawn. The bet amount is deducted from the account immediately. If a bet is not processed due to a technical error, the amount will be refunded.
7.2 Result Determination
For sports betting, results will be determined based on the official outcome. If a match is cancelled or suspended mid-way, the bet will be settled according to the applicable rules, which will be stated on the relevant page.
7.3 Odds Changes
Payment will be made at the odds displayed at the time the bet was confirmed. Any subsequent change in odds will not affect a confirmed bet.
8 Prohibited Activities
Any of the following activities are strictly prohibited and will result in account closure and forfeiture of all balances.
- Using bots or automated software to bet or play games.
- Strategically placing opposing bets in order to fulfil bonus wagering requirements.
- Exploiting any technical vulnerability or bug in the platform for personal gain.
- Accessing another person's account or operating multiple accounts under a concealed identity.
- Using the platform for money laundering or illegal transfer of funds.
- Harassing other users or spreading fraudulent information.
Legal Action: If evidence of prohibited activity is found, zoya 999 may close the relevant account and, where necessary, share information with law enforcement authorities.
9 Responsible Gaming
zoya 999 places the highest importance on responsible gaming. Online gaming should serve as entertainment — not as an alternative source of income. We give users the option to set their own limits.
If you feel that your gaming habits are getting out of control, please read our responsible gaming guide and contact the support team. We assist with any request — setting deposit limits, taking a temporary break, or permanently closing an account.
Remember: Gaming is only for adults aged 21 and above. It is the responsibility of parents and guardians to prevent minors from accessing the platform.
10 Data Privacy
For details on how your personal data is collected, stored, and used, please read our Privacy Policy. This document is an integral part of these terms and conditions.
In brief, your information is used only for the purpose of operating the service, ensuring security, and meeting legal obligations. Data is shared with third parties only for technical purposes such as payment processing, and even then only the minimum necessary information is provided.
10.1 Cookies
zoya 999 uses cookies on the platform for session management and to improve the user experience. By using the site, you consent to the use of cookies.
11 Account Suspension and Closure
zoya 999 reserves the right to temporarily suspend or permanently close any account for the following reasons.
- Violation of any clause of these terms and conditions.
- Registering with false information or failing identity verification.
- Suspicious or unusual transaction patterns.
- An order from a court or government authority.
11.1 Account Closure Request
Users may also voluntarily close their account. To do so, contact support via live chat or email. Any outstanding balance must be withdrawn before the account is closed.
12 Limitation of Liability
zoya 999 always strives to ensure uninterrupted service on its platform. However, the service may occasionally be temporarily disrupted due to technical maintenance, internet issues, or other reasons.
zoya 999 is not liable for compensation in the following cases.
- A bet not being confirmed due to the user's own internet connection being lost.
- Delays or issues caused by third parties (payment providers, game developers).
- Issues caused by the user's own device or software.
Game Results: All game results are determined by a certified random number generator (RNG). There is no predetermination of results.
13 Changes to Terms
zoya 999 reserves the right to change these terms and conditions at any time. After any change, the updated terms will be published on the platform and will take effect from the date of publication.
For significant changes, users will be notified by email or through a notification within the platform. Continued use of the platform after any change will be considered as acceptance of the new terms.
To learn more about our services and company, you can read our About Us page.
14 Contact & Support
If you have any questions or complaints about these terms and conditions, please contact our support team. Our support is available in both Bengali and English, seven days a week, twenty-four hours a day.
- Live Chat: via the icon in the bottom right corner of the platform.
- Email: [email protected]
For quick answers to common questions, visit our FAQ section — it covers common questions about accounts, payments, bonuses, and gaming.
Get started at zoya 999 right now
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